Outlook Level 1

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In this course, you will explore the Outlook interface and use Outlook to manage all aspects of email communications. You will work with the Outlook calendar to manage appointments and meetings, use Outlook's People workspace to manage your contact information, create Tasks and Notes for yourself in Outlook and customise the Outlook interface.

Target Audience:

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook to compose and send email, schedule appointments and manage contact information.

Prerequisites

Use a mouse
Type and use a keyboard
Navigate through Windows files and folders
Work with Windows - minimise, maximise, open and close

Delegates will learn how to

At the end of this course you will be able to:

Familiarise themselves with the Outlook interface
Compose email messages by using Outlook
Send and receive email messages
Organise email messages
Manage their calendar and contacts using Outlook
Work with tasks and notes
Customise Outlook

Outline

Lesson 1: Getting Started With Outlook

  • Topic A: Navigate the Outlook Interface
  • Topic B: Perform Basic Email Functions
  • Topic C: Use Outlook Help

Lesson 2: Composing Messages

  • Topic A: Create an Email Message
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
  • Topic D: Attach Files and Items
  • Topic E: Enhance an Email Message
  • Topic F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages

  • Topic A: Customise Reading Options
  • Topic B: Work with Attachments
  • Topic C: Manage Your Message Responses

Lesson 4: Managing Your Messages

  • Topic A: Manage Messages Using Tags, Flags, and Commands
  • Topic B: Organise Messages Using Folders

Lesson 5: Managing Your Calendar

  • Topic A: View the Calendar
  • Topic B: Manage Appointments
  • Topic C: Manage Meetings
  • Topic D: Print Your Calendar

Lesson 6: Managing Your Contacts

  • Topic A: Create and Update Contacts
  • Topic B: View and Organise Contacts

Lesson 7: Working With Tasks and Notes

  • Topic A: Manage Tasks
  • Topic B: Manage Notes

Lesson 8: Customising the Outlook Environment

  • Topic A: Customise the Outlook Interface
  • Topic B: Create and Manage Quick Steps