Manual handling & customer service

Back   Book Now

Course summary

  •  Driver CPC Legislation
  • What is manual handling
  • Typical injuries
  • Reducing the risk
  • Customer service
  • Driver CPC – the link
  • What is customer service
  • Good customer service
  • Customers needs and expectations
  • Drivers responsibilities 

Course Duration 

7 hours 

Certification 

7 hours will be uploaded to your Driving Licence via the DSA website.  You will also be given a CTA Certificate of attendance 

Further information 

We are approved by ILA Scotland and you can use your ILA funding towards the cost of this course.

Contact us