Manual handling & customer service

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Course summary

  •  Driver CPC Legislation
  • What is manual handling
  • Typical injuries
  • Reducing the risk
  • Customer service
  • Driver CPC – the link
  • What is customer service
  • Good customer service
  • Customers needs and expectations
  • Drivers responsibilities 

Course Duration 

7 hours 


7 hours will be uploaded to your Driving Licence via the DSA website.  You will also be given a CTA Certificate of attendance 

Further information 

We are approved by ILA Scotland and you can use your ILA funding towards the cost of this course.

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